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Pricing and Billing
What forms of payment do you accept?
  Payment Terms:
  • Credit Cards accepted - Visa, Master Card, Discover, and American Express.
  • Paypal Payments - Use funds from your Paypal account, checking account or credit card.
  • Checks - we will hold orders until check arrives and clears bank before processing order.
  • Purchase Orders - We gladly accept purchase orders (PO's) from public schools & all U.S. Government Institutions. Net 30 days on all open accounts. We will hold order until faxed or mailed PO arrives.
Toll-Free Fax: (888) 255-6166

Mail Check or PO:
RTR Direct, LLC
c/o RTR Kids Rugs
PO BOX 652
Northport, AL  35476
Do I have to pay sales tax?
  We only collect sales tax if you are shipping into the state of Alabama which is 4%. If you are shipping into Tuscaloosa County the total is 9%.  All other counties are charged the 4% state rate.

If you are a tax exempt business or organizational we must have your tax exempt certificate on file in order to waive the Alabama state sales tax. If you are a tax exempt Alabama customer and place an order and are charged the Alabama tax please note in the order comments your tax exempt information and fax or mail us your tax exempt certificate and we will waive the tax before processing your order.
I have a question on my charges.
  Click the "My Account" link at the top of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer care for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top of our site and choose print invoices from the list.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).